Reviews

Average Rating
633 Total Reviews
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"Tech was on time and finished quickly."
"seemed to know what he was doing."
"Very professional and informative "
"Prompt, courteous and informative. "
"very effecient and knowledgeable."
"You have serviced our furnaces at 3 homes and we have never had any problems. You were usually the ones that found the potential problems. We always can count on you. ..."
"Serviceman seemed knowledgeable and qualified."
"Technician very professional"
"Great service tech."
"great job"
"The service was very nice and very good"
"Prompt, informative service"
"Service was handled in a professional manner and I was given a clear explanation of what was done"
"Timely and efficient service by technician"
"The technician did a very thorough cleaning and inspection. I appreciated all the time he took explaining what he found to me. He was very polite and professional."
"Nothing is perfect"
"Did through evaluation of furnace"
"Tech was polite and efficent."
"Very good technician."
"Attention to detail is outstanding."
"Very nice young man and really liked him. "
"The technician called ahead and was very friendly; he put on the booties before he entered my home and he explained what he was going to do. When he finished, he explaine..."
"The service man was very courteous and took care of the job excellently. "
"Very polite and courteous"
"No problems, efficient but friendly service"
"Eric did all that was needed."
"Serviceman was friendly and courteous. Did efficient job."
"Explained everything, was very friendly and helpful. Very polite"
"Through and helpful."
"friendly efficient technician, went out of his way to get a filter that needed to be replaced"
"The technician was on time and quickly diagnosed and repaired the problem."
"Based it on professionalism/knowledge & demeanor of service tech."
"This is our third service in a row with this technician. He is EXCELLENT and always very friendly and informative. Couldn't be more pleased."
"Eric knew what he was doing, did it well, and with respect to our property, persons, and time."
"I didn't have a long wait after calling for service and Charlie fixed the problem. "
"Arrived on time, completed the service and communicated understandably - and was very pleasant and personable."
"Good service and very knowledgable company representative serviceman. A true asset to your company."
"He get the job done"
"On time, called ahead, efficient."
"The technician arrived as scheduled and discussed his finding with my husband. "
"He walked me through everything he was doing or going to do"
"My AC unit had not been cleaned in years. The previous service tech did the AC maintenance during the winter and said it was too cold to clean the coils. The technician w..."
"Daniel is the best Becht /Givens Expert we have ever come to our home !! Hope we have him for ever !!"
"Eric was very pleasant and respectful. He answered all my questions and spent some time on checking and servicing our equipment."
"I've dealt with you all for many years in fact Mr Givens himself installed my first AC unit years ago when I lived off Taylor Blvd. I'll never use anyone else"
"Technician very professional and knowledgeble"
"Knowledgeable and efficient"
"I think that the service has been great and at this point everything is working."
"fast,efficient and friendly service"
"safety:good worker& good job completed"
"Tech was very knowledgeable and did a great job "
"Things were taken care of well."
"professional, on time, explained the problem"
"Poor service. The technician offered additional service that cost from $200-$1000. I was not satisified with his knowledge pf the problem"
"Ron was very personable and completed the service quickly and efficiently."
"Quality Service"
"Anthony Owens did a FANTASTIC job...he has done several jobs for us and all have been done to perfection...very friendly/knowledgeable/informs us/one GREAT employee woul..."
"Each one does lest each time someone comes out however they almost way have good story"
"Did what they said they would do. Explained EVERYTHING beforehand. Gave me options when the work was being done. Very good cleanup and they took care to protect the ho..."
"Josh explained everything he did, and was very pleasant."
"nothing-made sale"
"Josh was efficient and prompt and thorough with his explanation of the problem ."
"Our AC went out on one of the hottest and most humid nights of the summer so far. We were able to talk with a live person at 9pm at night. She was friendly easy to talk..."
"Very nice person, did his work great,honest!!"
"Excellent, with quality service all the time, every time."
"Repeat service text who knew my system helped."
"Tech were on time, work was done efficiently and timely"
"Service rep Joshua, called before he came, arrived on schedule, assessed the situation, told me what he would be doing, went about it expeditiously and completed the work..."
"He was. efficient went about his work and did his work well."
"Very courteous, professional service personnel. Thorough job of air conditioning system."
"Ron is very professional, efficient and provided information about services he performed."
"because I was very satisfied"
"Very competent, friendly, hassle-free service."
"Good work"
"Daniel was very thorough in inspecting my air conditioner and furnace. He found and replaced a small furnace part that was low in capacity that could have caused my motor..."
"I asked for the first appt over a month before the appt the service tech. showed up after 10am"
"Good communication, technician was very knowledgeable. Great service!"
"Haven't heard anything since the postponement of the appointment "
"prompt and effective"
"Considerate. Specialist. Honest. Andrai was truthful and honest about the age and effectiveness of the system."
"Tech was knowledgeable, courteous, informative.....answered all my concerns. Very pleased.........."
"He was very thorough with what he was doing and answered any questions I asked him."
"Professional and friendly service expert."
"Andre was very professional & explained everything."
"very professional and timely"
"Technician was understanding of my needs and helped to fix my problem immediately with great results."
" Technician was capable and quick to Determine the problem with my almost new furnace. And even better he had the part on his truck in order to fix it quickly. Having j..."
"The router was not long enough and I was charged 270 for nothing. "
"great service efficient knowledgeable courteous"
"The tech was great!!!!!!!!!!!!!"
"Josh was very knowledgeable and perform the task easily."
"Tech was very quick to analyze malfunction and fix."
"the tech was very professional courteous and helpful."
"the tech seemed very capable & knowledgeable and also personable & polite"
"On time, no wasted time, very courteous and polite."
"He let me watch him and explained what he was doing."
"Complete, polite and explained what he did."
"He did what he was to do quickly and professionally "
"Joshua was the Service Representative who serviced my A/C unit and he was very polite and answered all of my questions and I found him to be very knowledgeable ."
"Joshua was great. Fast and efficient. Answered all of my questions. Hope he returns in November for fall service."
"The Technician was very pleasant to have in my home and was very knowledgeable!"
"Technician was super courteous and respectful of our property. He did the job quickly and effectively."
"Service was timely and tech was considerate of our time. Did his job, updated us on what he did and what he found-which was nothing was wrong."
"The technician did the spring maintenance well and was personable. "
"Following his service call, the Technician assigned to my house left a piece of electrical equipment in a cloth bag in my garage. I called your office to report this, an..."
"Had received letter saying that we were still due a furnace and air conditioning semi-annual check. So, when I requested an appt., I requested both services. We did not..."
"On time, pleasant, thorough, neat"
"The service tech was amazing Eric"
"very well qualified service provider"
"he explained what was going on as he went about meeting my units"
"Josh quickly identified the problem (sump pump stopped) and set about to fix it. He was so friendly and accommodating and willing to explain that I felt comfortable deali..."
"I expected a call from an RSC abut the purchase of a replacement system. As of today, I have not received a call. I was happy with the Technician Daniel though."
"THERMOSTAT STILL NOT WORKING CORRECTLY"
"Service was timely. Technician was courteous and knowledgeable."
"Great service, very nice tech."
"they were friendly and informative"
"Service provided by technicians was fine. Scheduling and following requested scheduling was TERRIBLE!"
"Quick response, prior knowledge of job, personable and affordable "
"Prompt professional service"
"Very prompt and courteous"
"He came in the time scheduled. He had to go get freon for air conditioner."
"On time. Friendly and professional."
"Eric was friendly, arrived on time, efficient and most of all, I felt I could trust him. "
"Tech was expert, courteous and efficient"
"Tech was very professional and frindley."
"The tech was great. Helped figure out a problem so it would not happen again."
"He seemed very professional and didn't waste any time. He was very respectful, even to wearing his little booties, which I appreciated since it was wet outside."
"Thermostat still not programmed correctly."
"Prompt, courteous, informative."
"PLEASANT - ON TIME - "
"Technician was very knowledgeable and friendly. Sherri is the correct spelling. Not sherry."
"Joshua was great. Very helpful and pleasant."
"Tech was prompt and knowledgeable"
"quick and efficient."
"Service technician was very professional and knowledgeable. "
"He did a good job and let me know what he was doing "
"informative"
"Because Josh was on schedule, telling me everything he was doing. Also my wife have allergy problems, he suggested what I should do. "
"Seamless installation with no problems. "
"Good service, good employees."
"On time and thorough"
"He told why I needed this done and told me everything he was going to do very polite and professional"
"Dan wanted to make sure I had heat and air before my company arrived tonight. He was very friendly, efficient and clean. On Thursday he found a bad motor and on Friday ..."
"100"
"great service technition"
"technician did workman like job."
"Technician was very knowledgeable/helpful during this service call. Displayed great demeanor, very personable."
"Very helpful and explained problem and how to correct it and avoid doing it again"
"The tech was super. He was polite and pleasant and without any pressure explained my options for renewing a service agreement. They were able to come quickly and I could..."
"he check and clean everything "
"Technician was very polite and tried his best to understand what I was describing about the furnace. He went on to perform the maintenance."
"Very courteous. Completed work efficiently. Informed me of my ac's condition"
"This past visit demonstrated exactly why I we remain loyal customers of Becht/Givens. The technician discovered that an element had been installed incorrectly resulting ..."
"Good pro job"
"technician arrived on time, was courteous and completed his job"
"had to call and get a plumber from Becht/Givens to correct a problem caused by installation of humidifier. Water leaked in two closets and under hardwood floors. Very con..."
"Tech was quick and explained all that he completed"
"On time, helpful, just did a good job. Friendly. "
"Serviceman seemed to know his stuff and efficiently did the job."
"He does a good job when he come here and Answer questions that I asked. "
"I had to prompt to him to vacuum the furnace filter screen"
"I needed emergency service on a Sunday afternoon. Phoned 3 Plumbers advertising 24/7 service. Hecht Givens was the only one who responded within the hour. "
"The service tech was very professional and knew his job well."
"Same old stuff. technician respectful, thorough and professional .Explains his movements and work."
"Technician is very knowledgeable, friendly and always on time. "
"Because I was very satisfied "
"Polite, professional, explained the situation with the humidifier so that I could understand it."
"Good job, friendly, answered questions and provided information spontaneously. "
"Austin was prompt, professional, pleasant, and courteous. "
"After installation of the temp probe I still had to go adjust it so it did not get direct sunlight. Seems to be okay after I adjusted it."
"The technician diagnosed the problem on January 10, 2017. He said that there were two parts needed and he would order them. On January 17, 2017, another technician came ..."
"The plumber was excellent. He kept us informed at every step. "
"Explained service"
"Intelligent and personable technician. Considerate of my time and property without being obsequious."
"Service was on time and the person explained everything in detail - Also provided tips to save money (filters/yearly checks)"
"Eric has dome work for us in the past, and we trust his skills/knownledge As expeded, great service."
"The tech was very efficient, informative and polite. "
"He identified himself, ensured that he understood what service was needed, then proceeded to complete the work timely."
"Technician"
"He was very courteous, and very fast."
"Thorough explanation and careful work. "
"Josh was awesome and had some valuable suggestions & answers to my questions."
"Serviceman was very thorough, as I was with him while he worked. Explained to me how furnace works and pointed out one or two components that will need replacing in the..."
"because I was very satisfied"
"Josh was very efficient and gave me lots of tips."
"Prompt and polite"
"Service tech correctly found overlooked problem and fixed it."
"Charlie found that my last humidifier had been recalled and is doing everything he can to get the new one working perfectly..Plus he's a very nice man."
"They were able to fit me in with little notice. The tech was knowledgeable and thorough."
"Had tried to set an appointment up for early Sunday am. Was told that appointments were not taken on Sunday but a tech would call first thing. Tech called early Sunday a..."
"Very knowledgeable and also polite."
"Technicians were professional and friendly. They each arrived on time."
"Your guys are always on time, tell us what they did, any potential problems, etc. Great service all around"
"Still waiting for the pad that was to be ordered."
"he told e everything he was doing."
"He returned to replace the filter"
"Very professional."
"Technician arrived right on time and was very courteous."
"The service call was all inclusive covering every item that needed to b checked. Good preventative service."
" The service man did his job nicely. But the company sent the work parts he well try to get back this week. He is very honest with is wrong. He did find any today. Like ..."
"On time and well done"
"Your technician was very professional- as are all of your techs. I trust the work they do on my equipment. "
"Joshua Wolf did a very good job & explained everything."
"Tech's were on time. Very considerate by wearing booties in our house. Explained what they did."
"Anthony Owens did an excellent job...questions asked answered with knowledge...friendly and a credit to your company"
"Added insight into our HVAC system."
"Josh was very efficient"
"on time, efficient, and completed the checks quickly, good for us as wife had a doctor appointment."
"I have always had good experiences with them."
"Provided timely service and worked around my busy schedule to provide that service. This is the reason I agreed to start a service contrack"
"Professional service."
"Late coming"
"The tech was courteous, professional and knowledgeable - without being pushy"
"Prompt, friendly service. Knew what he was doing with a minimum of fuss."
"The technician explained everything he was doing."
"Our. Service tech was very through and very nice to explain everything to us!!"
"Professional"
"Josh Wolf took the time to research the problems I have had with my Honeywell humidifier since installation. He, with the help of a supervisor, found that it had been re..."
"I also ask for a person who can repair the electronic water softener to get it done at the same time,didnot happen"
"Very thorough, professional and courteous service."
"Nice young man."
"Because the technician knew what he was doing, checked the system thoroughly, polite and friendly. "
"I think Eric is one of you best technicians "
"polite, courteous, efficient and knowledgeable. went directly to work."
"Joshua was prompt and did and excellent job of servicing our furnace. "
"Great advice on purchasing a replacement whole house humidifier versus a lot of money for just repairing the old one will give us a longer functioning unit."
"Technician was prompt, courteous, and efficient."
"The tech guy was great! Too bad we have not always had him. He found that the system ( which we bought for BG) was never set up correctly!!! Really??? Also the filter h..."
"Becht has always been good... and Joshua took the time to explain everything with our furnace in a easy to understand way "
"detected a problem that needed to be taken are of."
"Eric seem to care about his job and explained what he was looking for."
"Arrived on time."
"Very professional, very efficient, very knowledgeable"
"Daniel was very helpful and did a great job!"
"he was nice and very informative"
"he was through and efficient"
"Prompt and efficient"
"He was very thorough."
"The technician was very respectful and polite. Showed a lot of knowledge in what he was doing and explained findings and instructions in a language easy to understand."
"Professional, on time and knowledgable service"
"The technician was courteous, efficient, friendly and professional."
"Nice and on time"
"Darren was a great representation of your company.He was very professional and his work was very thorough and well done. He took care of any issues that came up. I am gla..."
"Able to come out the same day I needed them to and since I already had my semiannual service agreement appointment scheduled for two weeks out, I wasn't charged the addit..."
"Courteous, on time, efficient"
"He was knowledgeable and very friendly."
"job to be done and completed job ASAP"
"Service Tech was knowledgable with a good appearance. I will ask for him the next time. Also Naya does an outstanding job on the phone as my key contact."
"Excellent tech. Very nice and professional"
"Work was very fast but efficient. Very good technician "
"Prompt, courteous, and quick"
"Very informative"
"Appreciated how the technician explained the problem and guided me as to future prevention"
"Tech. said needed to order parts. Have heard nothing and problem is not fixed."
"Technician approached his work systematically"
"Clear communication and work from technician."
"Technician was on time and completed the work quickly."
"Everything was done in a professional manner."
"Tech is very professional"
"Did a good job. Just seemed to take much longer than previous service calls. Since that call I noticed that the humidifier is making noise. Service is schudled for today..."
"Courteous, knew his job, able to answer my questions, listened to my input"
"Technician arrived in a timely manner, was polite and efficient"
"was very beneficial and explained / showed what was required"
"did a good job"
"Came early, did the work in a timely manner, was courteous and respectful."
"Tech was great... knew his stuff and resolved the issue quickly"
"Prompt, efficient, polite"
"Logan did a great job and explained everything very well."
"Estimate was straight forward, understandable. David & Bill arrived on time, got to work promptly, wore shoe protectors, worked efficiently, answered all my questions wh..."
"He explained everything that needed to be done. He was very pleasant. He had to go into the attic through a small opening in the closet. I kept apologizing, but he ne..."
"Explained what he was doing, efficient, friendly."
"Problem was solved"
"Marty was knowledgeable about the furnace and gave us good advice on this contract and ongoing service making it more affordable for us."
"very business like and knowledgeable"
"Nathan answered questions, explained what he was doing and did an outstanding job on our Fall Service."
"Corey worked very hard in 90 degree heat to solve my problem. He was very friendly and I fully trusted him to take good care of me!"
"The technician arrived when he was supposed and did his work quickly."
"Because Ryan was very professional, polite and very conscientious about his job."
"Logan and Kyle T. Very professional and informative. "
"I get a call they show up do a great job let me no what there doing."
"technician was courteous and very efficient. "
"very efficient and business like"
"I feel that we had good service from our technician. "
"Joel always does a great job"
"Service was excellent"
"knowledgeable, efficient, did excellent work, pleasant to be around."
"Technician was prompt and efficient."
"The technician showed up on time, and did his work professionally, and with courtesy and friendliness."
"Bill communicated clearly job estimate. Arrived on time, worked diligently, both Bill and David. Explained methods while I watched. Went to great trouble to complete j..."
"nice, straight forward and to communicate service techniciant"
"Technician was professional and friendly. "
"Although he didn't look old enough to be out of high school, he did a great job and was very thorough. We've been with this company since the late 60's when it was somet..."
"Tech kept me informed on what he was doing the whole time he was here. Very professional!!"