What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioning system needs repair at your Louisville home and you don’t know what that entails. It’s nerve-wracking enough to welcome an A/C system repair technician into your home, but then to not know what exactly they’re going to do tends to add a whole other level of concern. No worries! Becht/Givens Service Experts is here to fill you in on the general A/C system repair process so you can be ready when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to take a look at it to confirm that it’s not just a thermostat settings problem. The technician will check that the thermostat is switched to cool and then decrease the temperature to see if that will activate the AC. A faulty or incorrectly connected wire could be all that’s standing in the way of you and a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They might flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely ask you to see the AC system. Similar to a doctor, the service tech will begin their trial and error discovery process. There are multiple factors that could be the reason for an AC that isn’t operating properly, and it’s up the technician to explore all the possible reasons starting from the most normal issues to the least. This process could take anywhere from five minutes to an hour, possibly longer.

During the AC diagnosis, they will likely check the air filter to verify it’s not obstructed or in need of replacing. They will check the AC refrigerant levels, confirm the air condenser fan is rotating properly, make sure that the size of your air conditioning system is right for the size of your residence, and check the safety controls, wiring, and electronics.

Have answers, will fix

Once the A/C system service tech has determined the trouble, he should explain all your options to you. The conversation will typically start with the repairman explaining what the trouble is, what part (if any) died, how or why it failed, and what that part does for your air conditioning system.

The repairman will then go into your courses of action, which will entail changing out the part and resolving the trouble, but may also involve upgrading parts of the A/C, the air conditioner itself, or your whole heating and AC system. In certain cases, it may make more sense to purchase a whole new HVAC system, specifically if the air conditioner is past its prime, or likely to break down again and end up causing you to spend more on AC repairs in the end. The repairman will go over how much time, effort, and cost it will take to rectify the issue.

The technician may at this point explain what could have been done to avoid the trouble or part failure and how to avoid a future issue. This generally includes yearly maintenance, which not only helps avoid an air conditioning breakdown, but in most experiences also keeps your AC system’s warranty valid. Most expert AC repair businesses will offer an annual service plan so you don’t have to stress about making future heating and cooling tune-up appointments for your HVAC equipment.

Lastly, they will explain the process for repairing the failed part or fixing the trouble. If you choose that AC repair is better for you than buying an upgraded A/C system, the technician will order any parts required and set up your follow-up appointment to fix the AC. Or, if the part needed is already available on their truck, they will begin the air conditioning repair work with your consent.

Remember that throughout Louisville your HVAC equipment is in good hands with Becht/Givens Service Experts. Our repairmen are NATE-certified and have received extensive background checks so you can feel safe and sure with the people we send into your home. If you ever think of any questions about your A/C system or what to expect with your A/C system repair, give us a call day or night at 502-785-8230 and we’ll be happy to discuss the process.

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