What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your AC system needs repair at your Louisville home and you don’t know what that entails. It’s stressful enough to welcome an A/C system repair technician into your home, but then to not know what exactly they’re going to do tends to add another level of anxiety. No worries! Becht/Givens Service Experts is here to fill you in on the general A/C system repair process so you’ll be prepared when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to take a look at it to make sure that it’s not merely a thermostat settings problem. The repairman will check that the thermostat is switched to cool and then decrease the temperature to see if that will activate the AC. A defective or improperly connected wire could be the only thing that’s keeping you from a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They may flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then probably ask you to see the A/C. Similar to a doctor, the service tech will start their trial and error discovery process. There are multiple factors that could be the culprit of an air conditioner that isn’t operating properly, and it’s up the technician to investigate all the possible reasons starting from the most normal issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the AC diagnosis, they will likely check the air filter to verify it’s not obstructed or needs to be replaced. They will inspect your AC refrigerant levels, make sure the air condenser fan is rotating properly, make sure that the size of your air conditioning system is right for the size of your residence, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning technician has determined the trouble, he or she should explain all your options. The conversation will typically start with the repairman explaining what the trouble is, what part (if any) died, how or why it died, and what that part does for your air conditioning system.

The repairman will then go into your options, which will entail changing out the part and resolving the trouble, but may also involve upgrading parts of the A/C, the air conditioner itself, or your whole HVAC system. In some cases, it may make more sense to invest in an entire new heating and cooling system, especially if the air conditioner is past its prime, or likely to break down again and end up causing you to spend more on air conditioning repairs in the end. The technician will go over how much time, effort, and cost it will take to rectify the problem.

The technician may at this point explain what could have been done to avoid the trouble or part failure and how to avoid a future problem from happening. This generally includes yearly maintenance, which not only helps prevent an AC breakdown, but in most experiences also keeps your AC system’s warranty valid. Most expert AC repair companies will offer an annual service plan so you don’t have to stress about making future heating and cooling tune-up appointments for your HVAC equipment.

Finally, they will explain the process for repairing the failed part or fixing the trouble. If you determine that AC repair is better for you than buying an upgraded A/C system, the technician will order any parts required and schedule your follow-up appointment to fix your air conditioner. Or, if the part needed is already available on their van, they will begin the air conditioning repair work with your consent.

Remember that throughout Louisville your HVAC equipment is in good hands with Becht/Givens Service Experts. Our technicians are NATE-certified and have received extensive background checks so you can feel safe and sure with the men and women we send into your home. If you ever think of any questions about your A/C system or what to expect with your air conditioning repair, give us a call 24/7 at 502-785-8230 and we’ll be happy to discuss the process.

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