No, we aren’t talking about Batman. We are talking about Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After deciding to buy a 40 year old home, the Mills (logically) wanted to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork inspected. Mr. Bruce, who you can see below, has been in the heating and AC repair and maintenance business, coincidentally, 40 years. Was it serendipity?
He was absolutely amazing. He’s become our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills gang take photos of him while he checked their home’s heating and air conditioning system. Looks to us like he was having fun.
At Becht/Givens Service Experts, we offer a 100% satisfaction guarantee and were delighted to hear that Bruce was living up to our promise. The Mills wrote that Bruce was “like the calming father figure” and included that he is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce took his time to explain everything, and if he wasn’t certain they understood, the Mills said he patiently explained it again.
Just like the Mills, a vast amount of homeowners need to make decisions that affect their heating and A/C systems, beyond which system to buy, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of answering their questions, the Mills learned the importance of having thorough maintenance of an older system and, more crucial, “the importance of having the right person and company come out and do it for you.”
While Bruce wasn’t able to provide answers that were all happy and rainbows, he was honest and explained that the decisions made when choosing which heating and A/C system to install in your home affects your indoor air quality and the health of your little ones (and their lungs!).
We are proud of the representation Bruce gave of Becht/Givens Service Experts when he helped the Mills family with their recent air conditioning safety inspection and tune-up service. If you are considering upgrading your older system, have questions about your indoor air quality, or want a seasonal tune-up, call Becht/Givens Service Experts today and we’ll get you set up with one of our amazing technicians, just like Bruce!