10 Questions to Ask an HVAC Contractor

Choosing the best HVAC contractor to replace or service your home comfort system can feel intimidating. That selection is noteworthy because the contractor you hire heavily impacts your HVAC system’s quality, durability and efficiency for years to come.

To assist you in making an informed decision, research several companies in your area that might be a good fit for the job. Once you narrow it down to a handful of candidates with adequate experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Inquiring about a company's license and insurance ought to be the first question on everyone's list. Hiring a licensed contractor makes sure that they fulfill the state and local standards for HVAC companies. Then, insurance safeguards you from liability in case of accidents for the duration of the maintenance or repair. A respectable HVAC contractor can show verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing a system that is too big or too small causes inefficient performance and could limit the unit’s life span. A seasoned contractor can assess your home and decide the appropriate heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and AC brands offer systems with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you decide on the most appropriate fit for your requirements. To get an idea of equipment quality and prices, think about making a list of brands the contractor endorses and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal one. When you have an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you understand where your money is going. Obtain estimates from many HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always result in the savings you are hoping to get. You’ll likely end up with second-rate equipment and inferior customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC profession’s standard. Nevertheless, you should also ask about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their employees and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are crucial to making the most of your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your furnace and air conditioning company encourages solid long-term HVAC performance. It also prevents you from restarting your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work involves permits from local or state agencies. A reputable contractor should handle this process for you, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s worthwhile to have information about how a contractor structures their payment schedule. Always ask if they offer financing options or if they require full payment as soon as the work is complete.

9. How Long Will the Installation Take?

HVAC installation times will differ based on the project's size and difficulty. Even so, having a clear timeline is fundamental to reduce disruption to your everyday routine. Your contractor should provide a sensible time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to suggest ways to optimize energy efficiency with a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a more modest heating and cooling system. The result is a more wallet-friendly up-front investment and decreased utility bills for years to come.

Contact Becht/Givens Service Experts for HVAC Contracting Services in Louisville

At Becht/Givens Service Experts we understand that choosing the right HVAC contractor is a major choice you shouldn’t take lightly. As industry leaders with years of experience and as one of approximately 100 Service Experts locations across North America, the team at Becht/Givens Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and knowing we performed a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to contact us today at 502-785-8230. When you contact a Service Experts office like Becht/Givens Service Experts, we’ll be ready to answer your questions and help you make the best decisions for your home comfort needs.