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Professional Help to Make You Feel Right at Home

At Becht/Givens Service Experts, we take “Total Home Comfort” seriously. We want to make your home comfortable while we give you the reliability of our 100% Satisfaction Guarantee*. With our outstanding group of local professionals in Louisville, you can depend on us for top-quality service and repairs for your cooling, heating, and plumbing systems as well as many other home comfort needs. From start to finish, you can count on guaranteed superior quality.

We prioritize Expert service. We’re proud to deliver comfort in every manner to make you feel right at home.

Full Satisfaction Guaranteed

No matter what we’re servicing, our number one priority is your satisfaction and peace of mind. We strive for 100% customer satisfaction in everything we do, and you can count on us to make it right if you’re not completely content with any aspect of our work.

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ACE Certification logo

Certified Help

We couldn’t call ourselves experts if we didn’t have technicians certified for the highest standards of customer service. Becht/Givens Service Experts technicians and installers are ACE certified (and recertified every year) to ensure consistently superb service. Our experts can provide quick, knowledgeable service and longer-lasting solutions because of our ACE education and training.

Community Partnerships

Service isn’t doesn’t totally mean what we give our customers, it’s what we give back. Through charitable organizations like the Make-A-Wish Foundation and other community outreach initiatives, Becht/Givens Service Experts Total Home Comfort can send important help to communities like yours. Learn more about our commitment to serving communities.

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Improving Comfort Through Our Foundational Beliefs

Our determination to lasting and affordable comfort starts with core values that have always been part of our company’s history. Take a deeper look at where Becht/Givens Service Experts began, and how our history shows we’re always working toward the future of home comfort.

Vision, Mission and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, useful counsel, and unmatched service excellence.

Our brand promise – we’re the Experts Making You Feel Right at Home.

Core Values

For Company, Customers and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop and reward employees.
  • We value differences that make us unique.

For Customers:

  • We provide expert service, guaranteed.
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Request Service Today!

Our Experts are ready to take care of your home comfort needs!

© 2024 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.

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